Refund and Return Policy
Refund Policy
Effective Date: 4/23/2025
At EverSpan Industries LLC, customer satisfaction is important to us. However, as a supplier that operates through partnered retail platforms and third-party vendors, all purchases made through external marketplaces must follow the return and refund policies of the store from which the order was originally placed.
Third-Party Refund Processing
Because we do not process orders or handle transactions directly through our website, we are not authorized to issue refunds, accept returns, or exchange items directly. All refund requests, returns, or order disputes must be submitted through the customer support system of the platform where the original purchase was made.
Each retail partner maintains its own refund and return criteria, and we are required to comply with those processes to ensure accurate resolution.
Support for Refund Inquiries
If you mistakenly reach out to EverSpan Industries directly regarding a refund or return, we will forward your inquiry to a dedicated team that may assist in relaying the request to the appropriate party. However, we cannot guarantee a resolution if the request is not initiated through the original seller’s support channel.
For the best chance of a successful refund or return, please contact the store or platform where you placed the order and follow their refund procedures.
Questions?
If you have general questions about our products or need assistance identifying the correct contact for your order, feel free to reach out to us at:
EverSpan Industries LLC
Email: Contact@everspanindustries.com
Phone: +1 (307) 429-4734
We appreciate your understanding and thank you for shopping with EverSpan Industries.
